Disrupting the Status Quo to Create "Good Trouble" in the Workplace.
As a career coach who is also big on the power of self-advocacy, I’m often immersed in conversations about diversity, equity, and inclusion.
When I reflect on America’s past, I often think of the countless leaders and change-makers of the Civil Rights Movement who boldly stood up to advocate for generations to come.
And while it’s been decades since they fiercely spoke their truth and confidently marched their way to freedom, there is still work to be done in our communities and workplaces.
The Civil Rights Movement's anthem, "We Shall Overcome," often comes to mind when I think of the ongoing work that is crucial for my country.
“We shall overcome, we shall overcome, We shall overcome someday; Oh, deep in my heart, I do believe, We shall overcome someday.”
The lyrics seem not only to instantly transport you back into time, but they also leave you pondering “How can we overcome decades later?”
Well, one way that we can begin to overcome the silent barriers that continually plague workplaces everywhere, is by sparking “Good Trouble.”
This phrase “Good Trouble” was coined by the late civil rights leader, Congressman John Lewis. His definition of “Good Trouble” meant boldly speaking up and taking action for the sake of justice.
“Speak up, speak out, get in the way. Get in good trouble, necessary trouble, and help redeem the soul of America.”
– REP. JOHN LEWIS
What does this mean in terms of workplace well-being?
Well, in the workplace “Good Trouble” is a form of self-advocacy that everyone should have in their career toolkit. It’s a practice that you shouldn’t be afraid of using for yourself or your colleagues.
And let’s be clear, “Good Trouble” isn’t the act of putting anyone in danger in terms of their safety on the job. “Good Trouble” in the workplace involves:
Educating Yourself
It’s crucial to carve out some time to educate yourself about the everyday experiences that marginalized groups face at their workplace. There are tons of books, podcasts, and videos available for you to dig into.
A great book to read that comes to mind is “The Fire Next Time” by James Baldwin. This powerful book challenges you to think of ways that you can do your part to cultivate more inclusive and equitable spaces.
"I am what time, circumstance, history, have made of me, certainly, but I am also much more than that. So are we all."
– JAMES BALDWIN
By the way, education in this capacity is for everyone — not just for a certain race or ethnic group as issues of injustice and inequality are a human condition, and not just the problems of one specific group. We all share a responsibility to make those around us feel welcome, valued, and accepted.
Speaking up
If you see discrimination happening, it’s not simply ok to sit back and think to yourself “If that were me, I would…” OR “I’m glad that’s not me.”
Instead of sitting back, professionally advocate for your colleague - as you would for yourself. This can be done by meeting with your supervisor to share what you’ve witnessed - or by submitting a report to HR.
It’s important to remember that change won’t happen until someone asks for it.
Our collective voices have so much power to create change in the world. Keep in mind that you’re doing your job as a team member by helping to create a safe environment for everyone. The days of silently sitting by on the sidelines are over.
Advocating for Policies
Do you see gaps in your company’s policies when it comes to diversity and inclusion? Don’t just let anything slide through the cracks. Communicate your ideas to senior leadership and decision-makers. These ideas could open the door to more growth and innovation. When advocating, it’s important to keep to focus efforts on changing systems (e.g. policies, processes, and practices) not people.
This could entail volunteering to help your company's leaders create a solid DEI plan that transforms your workplace environment into an inclusive and equitable place where everyone thrives.
You can also share your thoughts on:
DEI development activities and training programs
Inclusive recruiting practices
Quarterly meetings or employee surveys that gathers feedback
Employee onboarding, job design, and manager enablement
Outside of helping your company create a DEI plan, you can take “Good Trouble” into your community by showing up for important rallies and civic activities, signing petitions that align with your values, and making sure members of your community understand their voting rights.
Being an Ally
Are there employees at your company who are part of marginalized groups? If so, don’t be afraid to be their ally. Yes, some people may disagree with your stance, but remember self-advocacy isn’t just about you. It’s about having the backs of everyone.
A great way that you can be an ally within your company is by stepping up to be a mentor that helps colleagues of marginalized communities.
Not only can you be a listening ear, but you can also direct them to organizations or resources in your area that can further support them as a professional.
"You must be bold, brave, and courageous and find a way to get in the way. When you see something that is not right, not fair, not just, you have a moral obligation to take action."
– REP. JOHN LEWIS
Now, while it feels great to get fired up to spark “Good Trouble” in the workplace, don’t forget to prioritize your own well-being. Why? Because it takes energy to support others and yourself.
If you find yourself wanting to put things in action like a company DEI plan, don’t be afraid to reach out to other colleagues who are also passionate about change. You can’t do everything alone — especially when it comes to moving the needle on systemic change. There’s a role for everyone in this journey. It’s also important to remember that just like anything in life, change doesn’t happen overnight. It’s a process that’s worth your time and energy.
Even after you start to see change within your workplace, be mindful that DEI is an ongoing effort that requires education and re-evaluation from everyone. Progress not perfection!
You’re on a team — which means you have a specific responsibility that involves the journey to better and sustained growth.
So, don’t fumble the ball or passively step aside because you don’t want to be part of doing the work for someone else. Just as John said, “Get in the way.” It’s the only way to bridge the gap.
Your Takeaways:
There’s an ongoing need for DEI in the workplace that requires you to get into some “Good Trouble” that looks like:
Educating yourself about the everyday experiences that marginalized groups endure each day at their workplace.
Speaking up not only for yourself but also for your colleagues. Don’t hesitate to schedule a meeting with your supervisor or contact HR if you witness an incident of injustice.
Advocating for policies within your workplace. If your company doesn’t have a DEI plan, step in to help create one.
Being an ally for employees at your company who are part of marginalized groups.
“Speak up and speak out, to get in the way, to make some good trouble.”
– REP. JOHN LEWIS
Let’s chat! How are you disrupting the status quo and creating "Good Trouble" in your workplace? Bonus points if you’ve already implemented some of these practices and have learnings to share.
